ceir.gov.in Portal To Block A Lost/Stolen Phone, How to Find Lost Mobile Phone?

In the unfortunate event that your mobile phone gets lost or stolen, it’s crucial to take immediate action to protect your personal data and prevent the device from being misused. The Central Equipment Identity Register (CEIR) portal, an initiative by the Department of Telecommunications (DoT), provides a user-friendly platform to block your lost/stolen phone’s IMEI number, rendering it unusable on any network in India.

What is CEIR?

CEIR is a centralized database that maintains a record of blocked IMEI numbers, ensuring that lost/stolen phones cannot be used on any network provider in India. This measure helps deter theft and discourages the purchase of stolen devices.

When to Block Your Phone’s IMEI?

Promptly block your phone’s IMEI if it is lost or stolen to prevent unauthorized access to your personal information and financial accounts.

How to Block a Lost/Stolen Phone?

Blocking your phone’s IMEI is a straightforward process that can be done through various methods:

1. Online Method:

  1. Visit the CEIR portal: https://www.ceir.gov.in/General/index.jsp
  2. Click on the “Request for blocking lost/stolen mobile” tab.
  3. Fill in the required details, including your 10-digit mobile number, 15-digit IMEI number, and email address.
  4. Click on the “Submit” button.

2. SMS Method:

  1. Type “KYM <15-digit IMEI number>” (without quotes) in an SMS message.
  2. Send the SMS to 14422.

3. Through Your Service Provider:

  1. Contact your mobile service provider’s customer care.
  2. Provide them with your lost/stolen phone’s IMEI number and request a block.

What Happens After Blocking Your Phone’s IMEI?

Once your phone’s IMEI is blocked, it will be rendered unusable on any network in India. The blocked IMEI number will be added to the CEIR database, preventing the phone from accessing any network services, including calls, SMS, and internet connectivity.

When to Unblock Your Phone’s IMEI?

Unblock your phone’s IMEI only if it has been found and is in your possession.

How to Unblock a Blocked Phone?

Unblocking a blocked IMEI can be done through the following methods:

1. Online Method:

  1. Visit the CEIR portal: https://www.ceir.gov.in/General/index.jsp
  2. Click on the “Un-Block Found Mobile” tab.
  3. Enter your 10-digit mobile number and 15-digit IMEI number.
  4. Click on the “Submit” button.

2. Through Your Service Provider:

  1. Contact your mobile service provider’s customer care.
  2. Provide them with your lost/stolen phone’s IMEI number and request an unblock.

Additional Tips:

  1. Keep a record of your phone’s IMEI number, either by writing it down or saving it in a secure location.
  2. Install a tracking app on your phone to locate it in case of loss or theft.
  3. Enable a strong passcode or fingerprint lock on your phone to prevent unauthorized access.
  4. Be cautious when purchasing a second-hand phone to avoid buying a stolen device.
  5. Report any suspicious activity related to your phone to your service provider and the police.

Remember, prompt action in blocking your lost/stolen phone’s IMEI is crucial to safeguard your personal information and prevent unauthorized use of the device.

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